Job Description
Our Client:
Our client is a worldwide transport and logistic leader with HQ in France, providing end-to-end solution in freight forwarding, contract logistics, distribution & express, road transport, and supply chain optimization. They are actively looking to hire a Booking Manager to oversee the booking operation team and support day-to-day sea freight operations.
The Responsibilities:
* Lead and manage booking operations to achieve key performance metric
* Monitor and ensure compliance of operational KPI
* Develop improvement plan for booking team
* Monitor and analyze operation's P&L, establish business control, and provide solutions to increase revenue
* Deliver YOY savings and all other financial performance KPIs
* Works collaboratively with client and internal stakeholders to assure operational effectiveness and exceed customer expectations
* Work closely together with internal departments to coordinate on customer's shipments
* Planning, organizing, and managing staff members to ensure work is completed and consistent with the company's standards
* Directing investigations to verify and resolve customer complaints
* Coordinate on shipment and transportation arrangements on sea freight
* Maintain good rapport and working relationship with customer, ensure their order are promptly processed; as well as requirements are fulfilled timely and in appropriate manner
* Daily reporting as per client's requirement
* Prepare Bill of Lading
* Arrange for customs clearance permit and submit shipping instructions to carriers
* Ensuring revenue and cost in systems and timely billing
* Other functions as assigned by Manager
The Requirements:
* Minimum Diploma in Engineering/ Logistic/ Supply Chain/ Industrial Engineering
* Minimum 5 years of related working experience with good understanding Supply Chain, Logistic and Transportation Industry
* Good working knowledge of MS Word, Excel, and Outlook
* Preferably with experience using Cargo Wise, Electronic Data Interchange (EDI) & TradeNet
* Good communications and interpersonal skills
* Good leadership, positive, self-motivator with analytical and problem-solving skills
* Independent and able to work in fast-paced and stressful environment
Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.