Job Description
Our Client:
Our client is one of the largest shareholders of the Enterprise group of social enterprises. They aim to create a greater social force to do good by harnessing the capabilities of its social enterprises to meet pressing social needs.
They have remained steadfast to their mission in serving the needs of the community. Leveraging the power of the group, they aim to provide better value, build better lives, and create a better future to the community.
The Responsibilities:
* Analyse business performance and trends to identify potential opportunities for sales growth
* This involves deep dive analysis to understand key drivers for sales and developing actionable recommendations for the business
* Identifying customer segments and understanding their buying behaviour, demographics, and life stage to develop strategies on how to engage different customer groups
* Measuring the effectiveness of pricing and promotion activities in stores
* Developing recommendations on how to use different promotion mechanics
* Uncover insights, both descriptive and predictive, for the end-to-end customer management journey, i.e. acquisition, utilisation, retention and reactivation
* Develop dashboards to drive the implementation of self-service analytics to the other functions within the organization
* Drive transformational change within the organization towards customer centricity and data driven decision making
The Requirements:
* Degree in Business/ Statistics/ Mathematics/Computer Science with minimum 3-5 years of relevant experience in Database Marketing, Customer Data Analytics or Customer Data Science
* Preferably with working experience in commercial/operational decision making
* Must be highly technical with strong data analytics competencies
* Focus will be on people with experience dealing with large datasets with heavy transaction platforms
* Demonstrated hands-on experience of optimization engines for targeting marketing offers
* Experience in working within data science teams, and product teams utilizing the latest software including capable experience with latest tools like SQL, SAS, R, HADOOP, PYTHON, SPARK, HANA, TABLEAU, and other latest data platforms
* Preferably someone has worked on retail and new e-biz enabled models and how data is architected
* Able to work independently and manage ambiguity
* Clear structural thinking, and strong curiosity for problem solving
* Motivated, meticulous, and result-oriented
* Resourceful and problem solver
* Excellent interpersonal, communication and project management skills
* Team player and ability to collaborate with stakeholders across functions
What's on Offer:
* Competitive salary and benefit package
* Working for one of the globally acknowledged company within the industry. A truly established and global leader in the industry
* Available avenues to contributes positively for the organization to grow and being recognized for it
Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep