Job Description
Our Client:
Our client is one of the top semiconductor equipment manufacturing companies globally. They are looking for Field Engineers to join their team in Singapore.
The Responsibilities:
* Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.
* Perform continual improvement program, parts' overhaul, preventive maintenance, modifications and repair works on equipment.
* Serves as company liaison with customer on administrative and technical matters for assigned projects.
* Coordinate logistics arrangements and with customer on equipment related matters.
* Responds to customers' complaints, provides time to solutions to resolve customers' issues.
* Monitors the performance of the product, provide regular update report and feedback on customer's service requests.
* Reports common complaints of customers to management in order to address the situation for future reference.
The Requirements:
* Degree in Electrical/ Electronic Engineering/ Semiconductor or its equivalent
* Having Semiconductor equipment knowledge, communication, leadership, analytical and report-writing skills
* Able to work in cleanroom environment
* May be required to work during the weekends or after office hours.
* May be required to be on standby duty.
Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.