Job Description
Our Client:
RGF is representing a global FMCG brand, one of the world's leading consumer products companies with operations throughout the Americas, Europe, Asia and Oceania
The Responsibilities:
* Responsible for all activities across various e-marketplaces platforms which include listing products, on-site visibility, traffic generation, inventory availability, order management & after sales service (customer recovery).
* Understanding and support the e-Commerce business based on monthly, weekly and daily performance extracted from seller centres.
* Content creation and adaption across brands for all e-marketplaces, which includes Shop in Shop banners, Thumbnail images, Product display pages, etc.
* Work closely with customer service officers to ensure customer feedbacks/enquiries/complains are well responded to timely.
* List, manage and promote the entire company's portfolio on all e-marketplaces to ensure product listings/infographics are up to date.
* Executing of promotions and frequent quality checks to ensure campaigns are rightly set up.
* Assist to churn data collection to help identify new ecommerce trends and opportunities for business growth and opportunities to excel and exceed sales objectives and revenue targets.
* Assist in events and any other ad-hoc project or tasks as required.
The Requirements:
* Minimum Degree in Marketing, Digital Media or Mass Communications or its equivalent.
* Minimum 2 years of working experience in fast paced environment
* Prior experience in managing various E-marketplaces / platforms
* Good knowledge of social media platforms advertising tools, social content marketing and understanding of PR/Influencer marketing functions due to job nature
Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep