Job Description
Our Client:
Our client is a well-established Japanese company, specialising in key components and advanced devices for wireless communication and information transmission. They are currently looking for an experienced Sales Engineer to join their team in Singapore. Proficiency in Japanese language is essential to effectively communicate with Japanese Native Stakeholders and Customers.
The Responsibilities:
To provide sales and technical assistance to Customer in relation to appropriate use of Products for obtaining sufficient performance of Products, which includes :
• Maintenance of Products and continuous observation of their performance there through
• Assistance to Customer in case of setting up of Products, including drawing simulation
• Assistance to Customer in case of operation
• Troubleshooting
• Providing Customer with various advices or information at the request by Customer or reasonable discretion by Service Engineer
Gathering information on Products through performance of Services including the above and providing such information to the company, which information includes:
• Information on performance, defect, yields, and other technical issues of Products.
• Information on Customer’s requirements, opinions, claims, and other remarks regarding Products or their performance or operation
• Information which Customer requires, in connection with Products
・製品の販売・技術サポート
・メンテナンス・性能監視
・設置・操作サポート
・トラブル対応
・顧客対応・情報提供
・製品性能・不具合情報収集
・顧客要望・意見対応