Job Description
Our Client:
Our client is an international organization that provides a wide range of spare parts & supplies to the Warehouse, Workshop, and Logistic Industry.
The Responsibilities:
* Handle walk in customer during office hours
* Handle local (Singapore) customer/client
* Acting as the internal contact with customers and the various departments to provide the best guaranteed service to our customers
* Interpreting, following up and administratively processing of incoming requests for offers and/or orders in an efficient way according to fixed procedures, so that the expectations of the company and the customer are met
* Maintaining contact proactively with customers to inform them about products, services, and promotions in order to realise the team goal in the field of turnover and market share
* Entering into and maintaining a good relationship with the company's customers, in order to turn the company into a preferred partner
* Collaborating on the good management of the counter sales desk in its shop function, in order to give the company the right image
* Updating, maintaining, and sharing professional, product, market, regional, and technical knowledge, so that the products and services being offered will be continuously based on up-to-date knowledge
* Applying the specific knowledge of languages for varied purposes so that the company can inform all customers in a professional manner
* Looking up parts in close collaboration with Part Specialist, in order to obtain a solution that is acceptable both for the customer and of the company
* Carry out tasks assigned by their supervisor that are essentially related to their duties
The Requirements:
* Sales-oriented person with at least 1 year related experience
* Customer-oriented thinking and acting
* Knowledge of incoterms
* Possess Standard Computer Skills
* Sense of initiative
* Stress resistance and flexible attitude
* Diplomatic attitude in function of customer contacts
* Solution oriented thinking
* Team player
Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.