Job Description
Our Client:
Our client is a leading Telecommunications Services provider in the mainland of China. Due to expansion, they are looking for a Korean Speaking Solution Manager to join their Hanoi, Vietnam office.
About the Role:
* Support sales in presales and solution, especially for enterprise business
* Responsible for the technical support to customers and HQ for company's services
The Responsibilities:
* Helping Sales in handling technical request from customers. Prepare technical solution for customer requirement
* Working with customers/HQ solution team to work out optimized solution to customer's requirement
* Interface with local / international provider for project status update and report on a regular basis during service provisioning
* Coordinate end-to-end testing and commissioning, acceptance testing on IP services and bundle equipment with Project Management Team in APAC and HQ
* Follow up with customer and Headquarters for Acceptance of services
* Analysis fault logs in order to support common trends and underlying problems
The Requirements:
* Degree in Information and Technology or related fields preferred
* Min. 2 years in telecom or ICT related field
* Knowledge in Microsoft Office and Visio
* Travelling is required
* Proficiency in Korean and Vietnamese to liaise with native Korean/Vietnamese-speaking stakeholders
Others:
* Location: Hanoi, Vietnam
* Total package is negotiable
Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.