Job Description
Our Client:
Our client is one of the most rapidly expanding brands within the Telecommunications sector of Asia-Pacific. We are dedicated to continuous improvement and providing consistently exceptional service to our valued customers.
Due to expansion plan, they are actively looking for a Senior Analyst in Digital Transformation to join their team in Singapore.
The Responsibilities:
Business Process Analysis
* Conduct thorough analysis of existing business processes to recognize inefficiencies and areas for improvement
* Collaborate across departments to meticulously gather and analyse data pertaining to business operations
Strategic Planning
* Create and execute strategic plans for business transformation initiatives
* Work closely with senior leadership to ensure alignment of transformation initiatives with overarching organizational objectives
Project Management
* Lead full-cycle project management for transformation initiatives, ensuring timely and successful project completion
* Monitor project milestones, budgets, and resource allocation to maintain alignment with project objectives
Change Management
* Develop and execute change management strategies to facilitate the smooth implementation of new processes and technologies
* Effectively communicate with stakeholders at all levels to manage expectations and address concerns
Technology Integration
* Evaluate and recommend technological solutions that support the goals of business transformation
* Collaborate with various stakeholders to seamlessly integrate new technologies into existing systems
Documentation of Business Processes
* Generate comprehensive documentation of current business processes, encompassing workflows, system interactions, and key performance indicators (KPIs)
* Develop detailed process maps and standard operating procedures (SOPs) to ensure clarity regarding current business operations
The Requirements:
* Bachelor's Degree in Computer Science, Information Technology, or a related field
* Minimum of 3 years of experience in Business Analysis, Process Improvement, or Project Management
* Demonstrated success in leading business transformation projects
* Strong analytical and problem-solving abilities
* Relevant project management skills
* Effective communication and interpersonal skills
* Ability to collaborate with cross-functional teams
* Relevant foundations with principles of change management
* Proficiency in project management tools, data analytics software, and relevant technologies
* Knowledge of Visio, CI, LEAN, Six Sigma systems is advantageous
* Project Management Professional (PMP) or equivalent certification preferred
* Ability to thrive in a dynamic, fast-paced environment
* Willingness to stay abreast of industry trends and best practices
* Effective at planning, organizing, and prioritizing tasks to meet critical deadlines
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Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.
JO Reference: JO-240216-345076