Our Client:

Our client is a renowned investment firm with businesses within the commercial, residential, and retail sectors. They are actively looking for a regional IT Manager to join their team in Singapore.

The Responsibilities:

* Ensure all infrastructure is performing at optimal levels and actively promote and plan for preventative maintenance
* Responsible for incident reporting related to infrastructure and systems
* Maintain quality customer service by ensuring appropriate SLAs are in place and achieved
* Ensure operational processes and architecture principles are being adhered to
* Ensuring the team provide IT help desk support to all users
* Actively participate in annual audit process for IT processes, systems, and infrastructure
* Manage IT budgets and participate in the identification/selection of relevant vendors
* Manage selected vendor relationship to ensure continued service, efficiency and value are delivered to the organisation
* Review licenses and support agreements periodically
* Strategize and oversee various IT Project initiatives

The Requirements:

* Bachelor's Degree in Computer Science, Information Technology, or equivalent experience
* 4+ years of experience in an IT Operations and Procurement role
* Experience in IT operational processes, help desk processes, systems, and infrastructure maintenance
* Strong vendor management with contract negotiation track records
* Strong communication skills both verbal & written, time management, and interpersonal skills and a collaborative working style coupled with a proven track record of excellent customer service
* Ability to manage relationships and stakeholders at all levels
* Excellent processes on quality documentation and continuous improvement
* Project management experience with proven ability to deliver on deadlines, troubleshoot problems and find solutions

Interested applicants may reach out to:
Nikita M.
Email Address: nikita.mirpuri@rgf-professional.com
EA Registration No. R1871189

All shortlisted candidates will be contacted.

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Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep

JO Reference: JO-240402-347373