Job Description
Our Client:
Our client is a prestigious Japanese restaurant offering contemporary Japanese cuisine. The job offers 5-day work week, wide range of Company Group staff benefits, attractive remuneration and career opportunities.
The Responsibilities:
* Always greet and welcome guests promptly in a warm and friendly manner
* Deputize in the absence of the Restaurant Manager and ensure the smooth functioning of the restaurant
* Has a good knowledge of the menu and presentation standards
* Ensure all staff always provide a courteous and professional service and adhere to the employee rules and regulations
* Take an active role in coaching junior staffs and maintain uniform and service standards
* Promote and ensure guest satisfaction, maintain a safe and sanitary work environment, and ensure only the highest quality products are being served
* Establish rapport with guests to build loyalty and gather constructive feedback to ensure satisfaction of every individual guest
* Handle daily team member relations, and encourage problem solving by team members through proper training and empowerment
* Improving procedures and systems
* To carry out any other reasonable duties and responsibilities as assigned
The Requirements:
* Minimum 6 years of relevant experience
* Must be able to speak Japanese in order to liaise with native Japanese-speaking stakeholders
* Given the nature of the job, the candidate must be able to communicate in English
* Be a role model for all junior members
* Excellent guest service skill
* Driven and organized, well-groomed and possess good communication skills
Others:
* 5 days' work week, 9.5 hours with 1 meal provided
* Entitled to AWS and 14 days AL
* Uniform will be provided, may be required to wear heels
* Accommodation can be provided on quad sharing basis
Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.