Job Description
Our Client:
Our client is a firm specializing in the Chemical Industry across the SEA region. They provide a wide range of chemical solutions for various industries. Currently, they are looking for a Customer Service Officer to be a part of their support team in Singapore.
The Responsibilities:
* Aid the sales team with sales-related tasks and facilitate B2B chemical sales to clients
* Take responsibility for generating Purchase Orders for suppliers and orchestrating the coordination of shipment statuses (Air/Sea/Land), delivery timetables, and the pursuit of shipping documents that cover the entire Supply Chain cycle
* Execute the processing of sales orders promptly following acknowledgment by the sales team
* Foster cooperation among both internal and external teams to ensure the smooth progression of transactional processes
* Supervise day-to-day operations and proficiently carry out routine procedures
* Collaborate with external parties to manage warehousing and freight arrangements
* Participate actively in projects focused on improving processes (ISO) and enhancing productivity
* Create and compile management reports in accordance with requirements
The Requirements:
* Possess at least a Diploma or Degree in Supply Chain, Logistics, or a relevant field
* Familiarity or proficiency in SAP and Tradeweb would be an advantageous addition
* Demonstrate prior experience within the domain of supply chain and logistics
* Exhibit a positive work demeanour and contribute effectively as a team player
* Display adeptness in working autonomously and efficiently managing multiple tasks, even when facing stringent deadlines
* Showcase strong interpersonal skills and effective communication abilities
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Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.
Job reference: JO-230808-325171