Customer Development Executive

Our client:

Our client is a leading beverage company in Singapore and Asia-Pacific. The company manufactures and markets a wide range of beverages. They are actively looking to hire a Customer Development Executive to join their ever-growing team in Singapore.

The Responsibilities:

As the Customer Development Executive for Modern On-Premise, your responsibilities include but are not limited to:

• Discovering and pursuing new sales prospects, negotiating deals, and maintaining customer satisfaction
• You will be responsible for developing strategic partnerships with existing and potential chained customers in the “Away from Home” consumption channel- HoReCa. It will identify and capture opportunities to increase company representation in these segments
• Develop, plan, and implement sales goals (target/KPI) and strategies for the OP key account channel assigned
• Identify channel growth opportunities and develop sales activities in On-Premise outlets to gain market share and revenue
• Manage distribution of all the company’s brand and Agency products to increase market penetration
• Execute and review the existing contracts for key customers. Build a routine to visit key customers on a regular basis to build rapport and defend against competitors. Foster close working relationships with key customers to accelerate mutual growth
• Keep abreast of any competition and market development status. Identify and track new customer and competitive account opportunities to secure these accounts
• Prepare and conduct a formal presentation to customers on business partnership proposals and negotiate for favourable terms/ profitability for new and existing customers’ tenders/contract renewals
• Execute the big ideas, opportunity identification, best practices, and expertise to ensure their company delivers demonstrable value to the customer that contributes to advancing the relationship with their company
• Analyse F&B market trends, tracking of potential hit lists, and submitting of potential Tender Bids to drive business growth potential
• Spend significant time in the field both with individual key accounts and conducting sales visits with the team. Responsible for all Trade Accounts Receivables (AR). Monitor AR aging on a proactive basis with his/her personnel, coordinated with the Credit Control manager and Accounts Receivable Manager/Controller
• Other tasks as assigned

• At least a Diploma in Business Administration or a related discipline
• Must possess vast experience and knowledge in F&B and Modern On-Premise channels to procure new customer base and portfolio management
• Possess a valid class 3 driving license and must have own vehicle
• Minimum 2 years of new Business Development experience in the FMCG industry
• Strong Negotiation and Presentation Skills and ability to manage customers' top-level decision-makers
• Knowledge of sales management
• Must be independent yet a team player
• Strong analytical skills and independent problem-solver
• Competent in Microsoft applications
• Strong Negotiation and leadership skills
• Able to start work immediately or within very short notice

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Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.