Job Description
Our Client:
Our client is one of top Japanese companies, with specialisation in Real Estate services and consultation. They are currently looking for a Customer Service Executive to join their team in Singapore. Proficiency in Japanese language is essential to effectively communicate with Japanese Native Stakeholders and Customers
The Responsibilities:
• Handling billing-related tasks
• Supporting sales staff with document and quotation preparation, data entry
• Arranging and attending property viewings, move-in/ move-out inspections
• Coordinating repairs and handling complaints
• Responding to customer inquiries via phone and email
• 請求業務対応
• 営業スタッフの書類、見積作成支援、データ入力
• 物件内覧、入退去立会い調整
• 修理手配、クレーム対応
• 電話、メールでの顧客対応
Requirements
The Requirements
• Proficiency in Japanese language is essential to effectively communicate with Japanese Native Stakeholders and Customers
• Experience in customer service or sales
• A detail-oriented approach to work with a strong commitment to minimizing errors
• Prior professional experience and a high level of motivation for this position
• Enjoys interacting with people with a cheerful and friendly demeanor
• Proficient in creating documents using PowerPoint, Excel, and Word
• Possession of a valid driver’s license is a plus (for operating a company vehicle)
【必須】
• 細かい作業に注意できる
• 経験と意欲あり
• 日本の文化
• マナー理解
【尚可】
• 接客、営業経験・
• Office操作（Word, Excel, PPT）
• シンガポール3年以上居住予定
• 運転免許
RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy
Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.
JO Reference: 119322